Frequently Asked Questions

The depth varies depending on the water table in your area, but most boreholes in Kenya range between 50-150 meters. We conduct hydrogeological surveys to determine the optimal depth for your location.

Most residential boreholes take 3-5 days to complete, including drilling, casing, and pump installation. Larger commercial projects may take 1-2 weeks depending on depth and geology.

We recommend annual maintenance checks that include water quality testing, pump inspection, and system pressure checks. Our service contracts include scheduled maintenance at competitive rates.

Filter replacement frequency depends on water quality and usage. Sediment filters typically last 3-6 months, while carbon filters last 6-12 months. Reverse osmosis membranes can last 2-3 years with proper maintenance.

Yes, we offer specialized water softeners and conditioning systems for areas with hard water. These systems remove excess minerals that cause scaling and improve water taste.

System size depends on your energy needs. A typical home might need 3-5kW, while larger homes or businesses may require 10kW or more. We conduct free energy audits to determine your exact requirements.

Yes, we install high-quality lithium-ion and lead-acid battery systems for energy storage. These provide power during outages or at night when solar production is low.

We operate throughout Kenya with teams based in Nairobi, Mombasa, Nakuru, Kisumu, and Eldoret. Remote locations may incur additional travel costs.

Yes, we partner with several financial institutions to provide affordable financing plans. Options include 6-24 month payment plans with competitive interest rates.

We offer 1-year workmanship warranties on all installations. Equipment warranties vary by manufacturer but typically range from 2-10 years. Solar panels often come with 25-year performance guarantees.